Welsh Ambulance Service begins rollout of new tech to improve communications

800 ambulance service vehicles across Wales are undergoing a major communications refresh thanks to a collaboration between the Welsh Ambulance Service (WAST), Telent and Panasonic TOUGHBOOK.

The communications rollout started in May 2023 in Caernarfon, North Wales and will maintain the important communications link between control rooms and ambulance service vehicles, with the local collaboration bringing cost savings and minimising the time ambulances are off the road. The vehicle upgrades will take place at Panasonic TOUGHBOOK’s European Configuration and Service Centre in Cardiff, South Wales and WAST’s facility in North Wales.