CRS stands for ‘Control Room Solution’, which is a new LifeX application used for critical communication between Emergency Control Room dispatchers and Operational Crews in the field, and integrates with various systems.
The CRS is part of ARP’s national deployment of a new LifeX application, which is a national solution utilised throughout all Ambulance Services in England, Wales and Scotland.
The LifeX solution will integrate with both the existing Airwave solution, and the Emergency Services Network (ESN) once this becomes available.
The CRS rollout completed across all Trusts in November 2024.
