Implementation Support Technician
NHS Agenda for Change: Band 6
Job overview
This role will require an understanding of all programme and ARP’s BAU processes and the post holder will provide high quality comprehensive administrative and technical support to the Programme Management Office (PMO), Implementation and Programme teams. The post holder will have responsibility for managing, updating and maintaining a range of project and implementation processes and providing a high standard of comprehensive support.
Main duties of the job
- The post holder will actively assist and provide support to the ARP Senior Leadership Team, PMO, CRS and MDVS programmes, liaising directly with the Head of PMO, Project Managers and Implementation teams to provide a timely, efficient and effective service.
- The post holder will be supporting a wide range of project, implementation and delivery tasks, often at NHS Ambulance Trust sites across the UK. This will include taking responsibility for scheduling tasks between Trusts, ARP and suppliers, and management and dissemination of reporting information on behalf of the Head of PMO and other senior leaders within ARP.
- The post holder will be a valuable member of the PMO team. This role will be one of a pool of resources supporting the national roll out of ARP programmes.
Technical Testing Assurance Analyst (Tester)
NHS Agenda for Change: Band 7
Job overview
The Ambulance Radio Programme (ARP) Team are spread across the country and we are looking for a Technical Testing Assurance Analyst to join the Test Team based in our Barnsley Office in South Yorkshire. ARP are looking for enthusiastic candidates up for a challenge, with the opportunity to develop, train and grow in a national team delivering technology changes to the English, Scottish and Welsh Ambulance Trusts.
Main duties of the job
- The candidate will undertake testing to support the delivery of upgrades to the communications systems in ambulance control rooms, as well as the end user equipment in emergency vehicles and that used by frontline crews. This includes participating in a full suite of test activities including non-functional, performance, integration and full end to end functional and scenario testing including issue, risk and problem management.
- As well as conducting testing at various locations, the candidate will review/ develop test documentation including test plans and test scripts, as well as keeping accurate and detailed records of testing compliance.
- Other responsibilities include equipment tracking and auditing; fault analysis and quality assurance of defects raised/ recorded and progress updates; undertaking data analysis to interpret complex data and produce comprehensive test reports within set timescales.