Career Testimonials

Lois Henson

Implementation Support since June 2023

I joined ARP in July 2023 after working in various admin/ project support roles within my local Trust and NHSE for the previous 5+ years. I knew I wanted to stay within the NHS so when the opportunity came up with ARP it felt like the perfect next step in my career, and I have not doubted my decision since!

During my short time with ARP, I have already worked on NEAS CRS Go-Live, and I am currently working towards the SWAST MDVS rollout which is scheduled for Spring 2024.

I have also been fortunate enough to be given the opportunity to complete my PRINCE2 Foundation and Practitioner training course. Throughout the past 7 months with ARP, I have gained new skills, confidence and knowledge and look forward to my future within ARP.


Tracy Kaczmarczyk

Tracy Kaczmarczyk

Head of Programmes since June 2023

20 + years in policing across several disciplines before leading a replacement technology programme (legacy control systems) across a two-force collaboration.  Followed by programme delivery in both Public and Private sectors including Finance/Accounting/Education and Shared Services. 

I like to cut through complexity so the right decisions can be made quickly whilst leveraging new technologies. I thrive in a high energy , delivery-focused atmosphere seeking the best outcomes for the end customer. 


Vicky Quinn

Regional Service Manager since October 2023

I joined the team in October 2023 having worked for the last 25 years as a Police Officer, leaving as a Chief Inspector.   I had been fortunate enough during that time to work in the Control Rooms, on a number of key projects and on secondment to the Home Office working in the Airwave and ESN arena. I had gained lots of transferable skills. When the Regional Service Manager role came up at ARP on Linked In, I read the advert and felt I could be a really good fit so jumped in with both feet and applied!  It was an incredibly slick and professional process from first application all the way through to onboarding. I applied in August and started in October.

It’s a big decision to leave policing after 25 yrs and I can honestly say I have not regretted making the leap to join ARP for one second. The whole team has been so welcoming and approachable. It’s been a steep learning curve, as you’d expect moving roles and employer after so long in one place, but ARP have made it seem so easy.   

In my first week I had the pleasure of being involved in Go Live for a Trust with CRS – a great thing to see and a fantastic opportunity to meet the wider team in person.

I’ve been so impressed that when another role advert came out recently, I signposted an ex colleague straight away!