Career Testimonials

Anthony Olaniyan

Technical Testing assurance Analyst since August 2025.

My time as a Technical Testing Assurance Analyst at the Ambulance Radio Programme (ARP) has been nothing short of exceptional. Having previously worked as a Test Analyst across different organisations, as well as a Health Advisor at Yorkshire Ambulance Service, I can confidently say that ARP has offered me a truly unique and rewarding experience. From day one, I have felt welcomed, valued, and supported by a highly skilled and collaborative Test Team who are not only committed to delivering quality but also to helping each other grow.

The projects I have been part of have not only strengthened my technical testing expertise but also deepened my understanding of the critical role ARP plays in supporting frontline ambulance services. Every challenge has been an opportunity to learn, and every success has been shared as a team.

Working here feels less like just a job and more like being part of a purpose-driven family—and I am genuinely proud to call ARP my professional home.


Lois Henson

Lois Henson

Central Service Analyst since August 2025

I joined ARP in July 2023 after working in various admin/ project support roles within my local Trust and NHSE for the previous 5+ years. I knew I wanted to stay within the NHS so when the opportunity came up with ARP it felt like the perfect next step in my career, and I have not doubted my decision since!

During my short time with ARP, I have already worked on NEAS CRS Go-Live, and I am currently working towards the SWAST MDVS rollout which is scheduled for Spring 2024.

I have also been fortunate enough to be given the opportunity to complete my PRINCE2 Foundation and Practitioner training course. Throughout the past 7 months with ARP, I have gained new skills, confidence and knowledge and look forward to my future within ARP.


Tracy Kaczmarczyk

Tracy Kaczmarczyk

Head of Programmes since June 2023

20 + years in policing across several disciplines before leading a replacement technology programme (legacy control systems) across a two-force collaboration.  Followed by programme delivery in both Public and Private sectors including Finance/Accounting/Education and Shared Services. 

I like to cut through complexity so the right decisions can be made quickly whilst leveraging new technologies. I thrive in a high energy , delivery-focused atmosphere seeking the best outcomes for the end customer. 


Vicky Quinn

Vicky Quinn

Regional Service Manager since October 2023

I joined the team in October 2023 having worked for the last 25 years as a Police Officer, leaving as a Chief Inspector.   I had been fortunate enough during that time to work in the Control Rooms, on a number of key projects and on secondment to the Home Office working in the Airwave and ESN arena. I had gained lots of transferable skills. When the Regional Service Manager role came up at ARP on Linked In, I read the advert and felt I could be a really good fit so jumped in with both feet and applied!  It was an incredibly slick and professional process from first application all the way through to onboarding. I applied in August and started in October.

It’s a big decision to leave policing after 25 yrs and I can honestly say I have not regretted making the leap to join ARP for one second. The whole team has been so welcoming and approachable. It’s been a steep learning curve, as you’d expect moving roles and employer after so long in one place, but ARP have made it seem so easy.   

In my first week I had the pleasure of being involved in Go Live for a Trust with CRS – a great thing to see and a fantastic opportunity to meet the wider team in person.

I’ve been so impressed that when another role advert came out recently, I signposted an ex colleague straight away!